USA Shipping

Below you'll find answers to questions you may have about domestic shipping. If your question is not answered here, please contact us.

How much does shipping cost?

shipping is $25. If you spend more then $500 shipping is free. Our average delivery time on packages shipped is only 2-3 business days!

True Same-Day Shipping.

We use the latest enterprise level logistics technology . This allows us to move orders out the door extremely fast which is why we can offer true same day shipping on all bitcoin order placed by 12 noon. 98% of all Bitcoin orders placed before 12 noon EST are shipped the same day! None of our competitors have the efficiency to move packages this fast.).

Back to top

How long does it take to ship my order?

As stated above, we're incredibly efficient and moving packages out of our facility quickly. 98% of all Bitcoin orders placed before 12 noon EST are shipped the same day! Please note: We do not overnight. Please do not ask.

Back to top

How long will it take to receive my order in the United States?

Our average delivery time is 2-3 business days. Carriers deliver on Saturday. If you have any questions or would like to get the delivery time to your area please email us. info@mymonsterlabs.com

Back to top

Do you ship to APO/Military addresses?

Yes, we ship to ALL APO Addresses/Military Bases

If you need help with shipping to a Military address please contact us.

Back to top

Has my order been shipped?

To check the status of your order log into Your Account. Once logged in, you can view the status of any previous order and its accompanying tracking number with either USPS or FedEx. We ship orders very fast, most orders are received, processed and shipped in only a few hours.

Back to top

How can I calculate my shipping and total order cost?

Shipping is flat $25.

Back to top

Do you ship to PO Boxes?

Yes, we ship to PO boxes! Keep in mind, if you're shipping to a PO Box you must choose USPS as your shipping method. FedEx is currently unable to ship to PO Boxes at this time.

Back to top

How can I track my package?

When your order ships we'll email you a tracking number. You can click the link directly from that email to track your package. Alternatively, you can login to your account to get your tracking number. Once logged in, you can see your tracking number and complete tracking information.

You can also track your package directly at FexEx and USPS websites.

Back to top

Do you fraud check all orders?

Absolutely. While we have secret proprietary technology and methods on how we check orders for fraud, we will say that we start by checking the following pieces of information:

  • IP address
  • Credit card details
  • Matching billing/shipping addresses

In some cases, particularly with international orders, we will first contact the customer before shipping out their package to them to verify their identity.

We vigorously attempt to prosecute ALL individuals whom place fraudulent orders.

Back to top